This here is a release form and acknowledgement of terms of service that we’ll have to get signed before we can begin the grooming magic.
Your satisfaction, and the happiness and safety of your dog are our highest concern. In order to ensure the happiness and safety of all of our clients we ask that you read and sign this form acknowledging that you understand the risks inherent in the grooming process and that you accept our policies.
We ask that you please be at the appointed area at the appointed time. No-show/late cancellations can waste time and money, and repeated no-shows/last-minute cancellations will result in rescheduling fees/trip fees.
While I will do all in my power to provide the cut you ask for, I must to make the decision about whether or not this can be accomplished with pet's temperament and coat condition... scissors near the face can be dangerous if a dog is too nervous. We can work on making the dog comfortable with complex grooming, but it may not happen right away.
Some dogs have very sensitive, loose, or thin skin. precaution will be taken will be taken with these dogs, but accidents can happen because your dog is a moving, living canvas.
Razor burn, nicks and cuts while de-matting are possible and sometimes unavoidable, and underlying issues can be exposed by shaving off severe matting. We cannot be held responsible for any injuries exposed by removing matted fur.
If your pet has any medical problems, I ask to be made aware of them (e.g. seizures, arthritis, collapsing trachea) so that I may take whatever steps needed to keep your pet comfortable during the grooming process.
If you pet has any history of biting, I need to know. The foreknowledge will help prevent injury to me and the pet. I reserve the right to cloth-muzzle your pet for the safety of both your pet and myself.
All pets must be current on vaccinations.
We reserve the right to use photos we take of your pet on our website and social media.
Although accidents are rare, there is always risk when working on a pet. Any incident will be reported to the owner immediately. We cannot be held responsible for any veterinary bills resulting from a pet being matted, senior, or from a pre-existing or unforeseeable condition. By signing below you thereby release Bespoke Dog from liability for any minor injuries that might arise in the course of the grooming.